1. Before calling DEC check with Paul Mercure (merp@hep.physics.mcgill.ca or 398-6505) and/or Rob. The service contract should either be in Rob or Paul’s name. Hence, all of DEC’s questions will be directed through them.
2. The service agreement is with Rob and a copy is with Ross. When calling DEC make sure that the service contract is in front of you and have the serial number of the machine needing service. The serial number is on the front left side of the machine.
Last modified: 16 Jan 01 JYT